Describe what's going on. We'll tell you what to do.
Describe what's happening. No account needed.
Clear next step — home care, vet visit, or ER.
Vet partner or supplement, shipped fast.
A clear read on what to do. Home, vet, or ER.
Evidence over hype. Personalised to your pet.
Find the cause. Try the fix. Escalate if it doesn't clear.
Read the signs. Build the routine. Know when to escalate.
Behavior is health. We'll help you read it and match the right support.
Once crittr knows your pet, it doesn't forget. Breed, weight, age, allergies, meds, surgeries, the stuff that worked last time and the stuff that didn't. Every conversation builds on the last.
From panic at 2am to calm a few minutes later — here's what people say after they've used crittr once.
No. crittr is triage and follow-through — a fast read on whether something needs the ER, a vet visit, or is safe to manage at home, plus the food, supplements and prescriptions that actually help. For in-person exams, labs, surgery and diagnostics, you still want your local vet. We'll tell you when that's the call.
You describe what you're seeing — species, age, symptoms, how long — and crittr asks a few follow-ups. Every symptom flow was written and reviewed by licensed vets. The output is one of three verdicts (ER now / Vet tomorrow / Safe at home) with the specific reason why. It's not a diagnosis; it's a well-informed gut-check so you don't panic-drive at 2am or miss something real.
For our own-label products like the crittr heartworm chew and broad-spectrum topicals, yes — you start with a quick vet consult through one of our licensed partners, and if it's the right fit the Rx is written and shipped. We don't dispense prescriptions without a consult.
Most supplements and OTC orders ship the next business day and arrive in 2–4 days. Rx items depend on the consult — typically 1–2 days to get the script written, then 2–4 days to arrive. Free shipping on orders over $40.
Yes. Triage is free, no account, no card. You only pay if you decide to consult a vet partner or buy something. We charge for products, not for answering questions.
If your pet is collapsed, having trouble breathing, bleeding heavily, seizing, or otherwise clearly in crisis — skip the chat and go to your nearest emergency vet. crittr's job is to help you notice when something is serious. When it's clearly serious, get there first and read later.
Your order is confirmed. We'll email you tracking as soon as it ships. Rx items are reviewed by our licensed pharmacy partner — usually within 24 hours.
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